Account Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce's Public Sector Data and Integration Solution Engineering team are looking for a dedicated and motivated solution engineer to join our team, which is instrumental in driving growth and success in our government and not for profit business. You will be responsible for presenting Salesforce's comprehensive integration and data architecture, data management, data governance, analytics, and integration solutions to prospects and customers while handling all technical objections in the sales cycle. Through carefully planned discovery with a variety of stakeholders you will uncover the specific business requirements and value drivers that make this a compelling and transformative project. Working with the extended sales team you will help to develop a differentiated solution, demonstrate this to the customer, and address any questions and concerns they may have. During this process you will build impactful relationships with your customers and strive to become their trusted advisor!

What’s in it for you?
What you will get from us is the opportunity to sell the best products in market, best in class onboarding and training, an excellent commission plan, extraordinary benefits including 7 days of paid volunteering each year, subsidised private health insurance, a wellness benefit that covers various wellness activities, the latest tech appliances and outstanding support from sales, marketing, lead generation, sales programs and more.
You’ll also have the opportunity to develop new skills and broaden your reach as part of Salesforce’s role in the “Agentic Revolution”, as an expert in Data and Integration capabilities and products [MuleSoft, Tableau, Data 360, Informatica, and more].

What you’ll achieve:

• Work with government and higher education organisations to understand their challenges and goals through focused discovery sessions and workshops
• Build and present customised product demonstrations
• Expertly present and articulate the business value of your proposed solution to business managers and executives
• Work as a team and contribute; learning and sharing new knowledge
• Manage multiple customer engagements concurrently
• Be self motivated, flexible, and proactive
• Willingness and flexibility to travel occasionally

What you’ll need to be successful:

• Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Outstanding presentation and demonstration skills with a focus on storytelling
• Ability to work as part of a team to solve business and technical problems
• Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
• Due to the nature of this role, Australian Citizenship is necessary, and security clearance will be required.

Preferred Skills:

• Experience in a comparable pre-sales position
• Federal organisation experience.
• Experience with Integration and/or Data Solutions
• Business Analysis and Business case/ROI construction
• Computer Science Degree (Or related Degree)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.