Principal Advanced Services Engineer(Oracle DBA-Exadata Engineer)
We are seeking an experienced Oracle Exadata/RAC DBA to join our team. The successful candidate will have extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology, with a strong focus on Exadata and RAC. This role requires advanced level skills in Exadata , RAC, ASM, performance tuning, HA, backup and recovery, and experience in database upgrades, migrations, installations, and patching.
About the Company / Team
Join Oracle’s Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.
oin Oracle’s Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.
Location: Bengaluru
Key Responsibilities:
Provide expert-level support for Oracle Exadata and RAC environments, including troubleshooting, performance tuning, and optimization
Administer and maintain Exadata and RAC systems, including upgrades, migrations, and patching
Collaborate with customers to understand their technical requirements and provide proactive advice and support
Develop and maintain technical documentation and knowledge articles to support the team and customers
Participate in 24*7 shift rotations to provide support for Exadata systems
Work closely with the team to resolve complex technical issues and provide high-quality solutions
Communicate technical findings and recommendations to non-technical stakeholders
Responsibilities
Qualifications & Skills
Mandatory:
6+ years of experience in Oracle RAC Database or Engineered systems Administration
Oracle Data guard, RMAN Backup Recovery, Diagnostics, ASM (automatic Storage Manager)
Strong experience in facilitating customer relationships with support and providing advice
Willingness to work in night shifts/US timings
Willingness to come to office
Good-to-Have:
Experience with Exadata, Golden Gate, OCI, ZDLRA, Performance Tuning
BE, BTech, MCA, CA or equivalent preferred
Self-Assessment Questions
- Do I have 6–10+ years of hands-on Oracle DBA experience supporting enterprise and mission-critical production systems?
- Can I administer and troubleshoot Exadata, RAC and ASM environments and diagnose complex performance or availability problems?
- Have I managed RMAN backup, restore and complex recovery scenarios, and supported Physical Standby, Active Data Guard and Data Guard Broker?
- Have I independently delivered Oracle database installations, upgrades, migrations and patching and resolved critical production incidents under pressure?
- Can I communicate clearly with customers and global support teams and work shifts and weekends when required?
About the company
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.